Privacy Policy

Information we collect

We collect information you provide and information created when you use our services.

• Contact and order details such as name, email, phone number, delivery address, guest count, and event notes.
• Payment-related information processed by our payment partners. We do not store full card numbers on our servers.
• Account and admin details if you sign in to manage orders or operate the dashboard.
• Technical data such as device type, browser, and approximate location derived from IP address, used to operate and secure the site.

How we use information

We use personal information to fulfil orders, communicate about deliveries, process payments, provide membership and concierge support, improve our menus and site, and meet legal or accounting requirements.

If you subscribe to our newsletter, we use your email to send hosting tips and menu updates. You can unsubscribe at any time.

Legal bases

Where the Nigeria Data Protection Act applies, we process information because it is necessary to perform a contract with you, to pursue our legitimate interests in running a catering business, to comply with law, or because you have given consent (for example, optional marketing).

Sharing

We share information only as needed to run the service.

• Payment processors such as Paystack, to complete checkout.
• Delivery, kitchen, and operations partners who need order details to prepare and deliver your meal.
• Email and hosting providers who process data on our instructions.
• Regulators, courts, or professional advisers when required by law or to protect our rights.

Retention

We keep order and contact records for as long as needed to fulfil the order, handle support, meet tax and accounting rules, and resolve disputes. Marketing contacts are kept until you unsubscribe or ask us to delete them.

Your choices

You may request access, correction, or deletion of personal information we hold, or object to certain processing, subject to legal exceptions. Contact concierge support to make a request.

You can also update details by reaching us through the contact page before your event so we can correct delivery or dietary information.

Cookies and similar technologies

We use essential cookies and similar technologies to keep sessions working, remember catering progress, and understand basic site performance. You can control cookies in your browser, but some features may not work if they are blocked.

Security

We use reasonable technical and organisational measures to protect personal information. No online service is completely secure, so please keep any account credentials confidential.

Children

Our services are intended for adults arranging catering and meal plans. We do not knowingly collect personal information from children for marketing.

Contact

Questions about this policy or your data can be sent through our contact page or to hello@delishdiner.com. We will update this page when our practices change, and the “Last updated” date will reflect the revision.